Quality Assessed Accommodation

All the national assessing bodies (VisitBritain, VisitScotland, VisitWales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience.

Places that ‘go the extra mile’ to make your stay a special one, will be awarded a high star rating and hotels and guest accommodation may achieve a Gold or Silver award.

These descriptions apply to all types of accommodation. Use them as a general guide to what you can expect.

Visit Britain Grading Symbols

The Enjoy England professional assessors visit every year, carrying out a routine visit or an overnight stay in the case of serviced accommodation. On these occasions, they book in as you would, as a normal guest and test all the facilities and services. A quality score is awarded for every aspect of the experience including the comfort of the bed, the quality of the breakfast and dinner and, most importantly, the cleanliness. They also score the warmth of the welcome.

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